RETURNS & EXCHANGES
30-DAY HASSLE-FREE RETURNS & EXCHANGES
We hope you LOVE your new gear, but if you are unhappy with your purchase, we want to make it right. We will gladly exchange your item or provide you with a refund/store credit within 30 days from the purchase date. Drop us an email at firstname.lastname@example.org with your name, order number, and a brief explanation for the return/exchange. A return shipping label will be generated and emailed to you to print.
There is a 30-day window for returning items. All items must be returned in original or similar packaging and must be unworn, unwashed, and free of any stains, pet hair, and odors. We are currently unable to return/exchange items internationally. All sales are final for clearance items and gift cards.
EXCHANGES: Exchanges are permitted for items of equal or lesser value and are FREE! Upon receipt of the originally purchased item, your newly selected merchandise will ship. In the event you request an item of value greater than the original purchase amount, store credit will be issued and can then be applied toward your new purchase.
RETURNS: Refunds will be issued once your merchandise is received. Original shipping costs are non-refundable. A return shipping charge of $5 will be deducted from your refund amount. Alternatively, full store credit can be issued in place of a refund. Please indicate if you would like a refund or full store credit when initiating your return. We will issue refunds using the original payment method.
Still have questions? We're here to help. Send us an email at email@example.com.